Your data is never used to train AI.
End-to-end encryption, LGPD compliance, and granular access controls. Security is not a feature — it is the foundation.
Foundation
Our security principles
Privacy by design
Personal data is protected from conception. Minimal collection, defined purpose, explicit consent.
Full encryption
AES-256 at rest, TLS 1.3 in transit. HSM-managed keys. Zero plaintext access.
Transparency
We know exactly which data we collect, why, and for how long. You can request a copy or deletion at any time.
Data residency
Cloud infrastructure with local processing option. Data stored according to your jurisdiction.
Compliance
LGPD Compliance
In full compliance with the General Data Protection Law (Law No. 13.709/2018).
Guaranteed rights for data subjects
- Right of accessArt. 18, I
- Right of correctionArt. 18, III
- Right of deletionArt. 18, VI
- Right of portabilityArt. 18, V
- Right to revoke consentArt. 18, IX
- Right to information on sharingArt. 18, VII
Key information
- Data Protection Officer (DPO)
- dpo@transcriwise.com
- Legal basis
- Consent and contract execution
- International transfer
- Only to ASR providers, with standard contractual clauses
- Retention
- Data deleted 30 days after cancellation
Infrastructure
Infrastructure and controls
AES-256 Encryption
Data at rest protected with AES-256-GCM.
TLS 1.3
All communication in transit uses TLS 1.3.
Access control
RBAC with granular permissions per workspace.
2FA Authentication
Two-factor verification for all accounts.
Audit logs
Complete record of accesses and operations.
Backup and DR
Automatic backups with disaster recovery plan.
Data handling
How we handle your data
Processed, transcription generated, audio deleted after configurable period.
Stored with encryption, accessible only by the owner.
Only the necessary data collected (email, name), never sold.
Your data is NEVER used to train models.
OAuth2 access with minimal scope, revocable at any time.
Certifications
Certifications and roadmap
Active
Planned
Have questions about security?
Contact our security team: security@transcriwise.com